Refund Policy

Trinket Tends LLC wants every customer to be satisfied with their purchase. This Refund Policy explains the conditions under which returns, refunds, replacements, and cancellations may be requested when purchasing products from trinkettrends.site.

1. Return Eligibility

You may request a return within 30 days of receiving your order, provided that:

• The item is unused, unworn, and in its original condition.
• The item is returned in its original packaging.
• Proof of purchase (order number or receipt) is provided.
• The item is not listed as non-returnable.

2. Non-Returnable Items

For health, safety, hygiene, or customization reasons, the following items are generally not eligible for returns or refunds:

• Personalized or custom-made products.
• Gift cards.
• Digital products or downloadable content.
• Items marked as final sale or clearance.
• Products damaged through misuse, negligence, or normal wear and tear.

3. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

• Your order number.
• A description of the issue.
• Photographs showing the damage or defect.

After review, we may offer a replacement, store credit, or full refund at our discretion.

4. Order Cancellations

Orders may be canceled before they are processed or shipped. Once an order has entered fulfillment or has been shipped, cancellation requests may no longer be possible.

If cancellation is approved, a full refund will be issued to the original payment method.

5. Refund Process

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund request.

If approved, your refund will be issued to the original payment method used during checkout.

Refund processing times may vary depending on your payment provider, but typically take between 5–10 business days.

6. Return Shipping

Customers are generally responsible for return shipping costs unless:

• The item arrived damaged or defective.
• The wrong product was shipped.
• Applicable consumer protection laws require otherwise.

Original shipping charges are generally non-refundable unless the return is due to our error.

7. Exchanges

If you would like to exchange a product, please contact our support team. Exchanges are subject to product availability and approval.

8. Refused Deliveries

If a shipment is refused or returned due to an incorrect address provided by the customer, additional shipping charges may apply before reshipment.

9. Chargebacks

Customers agree to contact us first to resolve any order issues before initiating a chargeback or payment dispute with their bank or payment provider.

10. Policy Abuse

We reserve the right to deny refund or return requests that appear fraudulent, abusive, or inconsistent with this Refund Policy.

11. Changes to This Policy

We may update this Refund Policy at any time without prior notice. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Trinket Tends LLC
Website: trinkettrends.site
Email: info@trinkettrends.site
Phone: +1 (512) 525-4216
Address: 8 Armour Ln Riverdale, GA 30296 USA