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Shipping Policy

Trinket Tends LLC is committed to delivering your orders safely and efficiently. This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase products from trinkettrends.site.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high demand, processing times may be extended.

2. Shipping Locations

We currently ship to eligible locations where our products and services are available. Shipping availability may vary depending on your location and applicable laws or carrier restrictions.

If we are unable to deliver to your location, we will notify you and provide available alternatives where possible.

3. Shipping Methods

We work with trusted shipping carriers and logistics partners to deliver orders securely and efficiently.

Available shipping options and estimated delivery times will be displayed during checkout where applicable.

4. Delivery Timeframes

Estimated delivery times vary depending on the destination, shipping method selected, customs processing, and carrier operations.

  • Domestic Orders: Typically 3–10 business days.
  • International Orders: Typically 7–30 business days.

These delivery estimates are provided for convenience only and are not guaranteed.

5. Shipping Costs

Shipping fees are calculated at checkout based on the shipping destination, package weight, dimensions, and selected shipping service.

Any applicable shipping charges will be clearly displayed before completing your purchase.

6. Order Tracking

When available, tracking information will be sent to the email address provided during checkout once your order has been shipped.

Please allow up to 48 hours for tracking information to become active after shipment.

7. Customs, Duties, and Taxes

For international orders, customs duties, import taxes, VAT, or other government fees may be charged by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

We are not responsible for delays caused by customs inspections or clearance procedures.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is submitted, please contact us immediately. While we will make reasonable efforts to update the address, we cannot guarantee modifications once an order has entered processing or shipment.

9. Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery responsibility may pass to the carrier.

While we will assist customers in locating shipments, we are not responsible for delays, losses, or theft occurring after the carrier confirms delivery.

If you believe your package has been lost, please contact us as soon as possible so we can help investigate the matter.

10. Damaged Shipments

If your package arrives damaged, please contact us within 7 days of delivery and provide:

  • Your order number.
  • Photos of the damaged package.
  • Photos of the damaged product(s).

We will review the claim and determine an appropriate resolution, which may include replacement, store credit, or refund.

11. Failed Delivery Attempts

If delivery cannot be completed due to customer unavailability, refusal, or an incorrect address, the shipment may be returned to us.

Additional shipping charges may apply before the order can be reshipped.

12. Force Majeure

We are not responsible for shipping delays or delivery failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters.
  • Weather conditions.
  • Customs delays.
  • Transportation disruptions.
  • Labor strikes.
  • Government actions.
  • Carrier service interruptions.

13. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will become effective immediately upon posting on this page.

14. Contact Information

If you have questions regarding shipping, delivery, or tracking information, please contact us:

Trinket Tends LLC
Website: trinkettrends.site
Email: info@trinkettrends.site
Phone: +1 (512) 525-4216
Address: 8 Armour Ln Riverdale, GA 30296 USA

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